Hakkari University

Information Processing Department

Service Details

Electronic Document Management System Services

A corporate document management service that enables the University’s internal and external official correspondence to be created, sent, tracked and securely archived electronically.

What is the Electronic Document Management System (EDMS)?

The Electronic Document Management System (EDMS) is a corporate software system that enables official correspondence and document management processes to be carried out electronically.

Through EDMS, documents produced as part of the University’s academic and administrative activities can be created, reviewed, approved, transmitted, tracked and archived electronically.

The system supports both internal correspondence between university units and official correspondence with other public institutions and organizations.

By carrying out correspondence electronically, the system helps to:

  • Make document management processes faster and more organized.
  • Improve institutional efficiency.
  • Provide easier access to information and documents.
  • Strengthen internal communication and workflow processes.
  • Reduce routing, review and approval times.
  • Save time and workforce.
  • Reduce paper consumption and support an environmentally responsible approach.
  • Ensure that institutional documents are archived securely and systematically.

Who Can Use It?

The Electronic Document Management System can be used by academic and administrative staff of the University.

EDMS user accounts are created in accordance with the user authorization and account management procedures determined by the relevant authorized units.

When Is the Service Available?

The EDMS service is continuously available.

Users may be informed through the appropriate communication channels in cases of scheduled maintenance, system updates or technical work.

Technical Support Services

Technical support requests related to EDMS can be submitted online through HUBİS.

Support is provided for topics including:

  • Electronic certificate applications
  • Certificate and required software installation
  • Lost or renewed certificate procedures
  • Workflow modifications
  • Opening or closing organizational units
  • Updating user and unit information
  • Document-related operations
  • Document cancellation
  • Technical issues related to system usage

Users can submit their requests through the EDMS Support Request Form available in HUBİS.

Requests are reviewed and resolved by the EDMS unit of the Department of Information Technologies within the service periods specified in the service inventory.